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DoodlebearsI recently was so happy with my purchase from Ebay.com I bought a beautiful bear, paid for it right away and sat back awaiting her arrival. The bear was posted with insurance and sent via USPS. I had a tracking number so was tracking my bear's journey online. Yesterday the message online was that the couriers had tried to deliver the bear at 7.42 am. Now way there was four adults and two dogs at home at the time and if the doorbell had rang then the dogs would have barked. I phoned around trying to locate my precious bear with no avail. Later in the day I phoned Yvonne (Bebbin Bears) and she told me that it was most likely at a depot in Milton Keynes. I managed to find the phone number and yes indeed they do have my bear, I now have to wait for a letter to arrive with a bill for 73.71 (130.334 USD) plus delivery charges on top of that. I already paid 38 (67.1918 USD) delivery. This bill is for import charges and tax from the couriers. I then have to send a cheque to them before they will deliver my bear. What a shock, I could have chosen a bear from the artists themselves at Hugglets last month. I was so please that I was getting one of their bears at a reduced price, all I can say is PHOOEY! Never again will I get stung like this, it's really spoilt the excitement of my new bear.
Hugs, Jane. 
Posts: 3,540 Oh Jane, I'm so sorry the taxman spoilt your excitment over your new bear :hug: :hug: Give it some time, I'm sure you'll be happy with it and forget about the added costs. 
Past Time BearsWhat a really tacky thing to do . . . say they tried to deliver it when, in fact, they didn't! Ack. Those hidden fees are most unpleasant. :hug: :hug: :hug: :hug: :hug: :hug: :hug:
That happened to me when I bought my Steiff bear last year Jane- got her from a lady in America and then got £20 tax- not as bad as your admittedly, but still annoying 
JigpawsOuch Jane........£73!!!!! 
I've also been stung with customs charges but nowhere near as much as this!! I hope despite you're disappointment you're happy with your bear when it does arrive :hug:
Hugs
Janice
Hi Jane 
It does peeve you off when this happens.
I had to end up paying some import tax charges and it does take the shine out of your new purchase.
Sorry Jane but I am sure once you get your new bear you will be happy and be able to forget about the other.
Hugs
Carolyn
Laurie Lou BearsI would be pretty fed up too if I was you Jane.All the money that they have charged you
You could have bought another bear with that amount
It always puts me off buying overseas as I worry about hidden charges 
Hope you have a better day today
Laurie :hug:
Pandy Potter BearsAhhh! I have been stung twice too. Once for fabric and years ago for my wedding album! We got married in Vegas and they made the photo albums up after we left. I'm not 100% sure but they may be putting the customs limit up at the end of the year, to £100, I think this would really help. Its not been raised for years. Its around £18 at the moment, utter rubbish. Then if you do get caught out they charge tax on the postage as well!
Jellybelly BearsOuch indeedy!!! poor Jane :hug: and I can't help converting those UK pounds to Aussie money, yikes!!!
puca bearsOh Jane - how rotten for you! I'd be p.....ed off as hell with the delivery guys for a start...........
but 18 quid seems a ridiculously LOW threshold for import duty.
My big bugbear with customs here is that they tend to pick out the odd parcel and then SIT on it for weeks........puts me right off buying from abroad.
I hope the bear, when it arrives, makes up for your annoyance and disappointment!
huggies
Maria
desertmountainbearJust yesterday I got a message from a lady that I sent a piece of fabric to in the UK. She really scolded me because I did not mark the customs form that the fabric was a gift, or that I did not change the price so she would not have to pay the tax. She said I should have done that as a common courtesy . I told her that would have been suppling false information on a federal document which is against the law, I have sent fabric all over the world and have never done that or been asked to. (I am now waiting for the negative feedback) It's funny how I hear no blame aimed here at the person who sent the bear. Thank you, for understanding where the blame needs to be, with the government, not the seller
Joanne
I love you all in the UK
But I don't list the UK on my auctions and my reason is not the import fee (although that's a good reason!). It's the LOng time each piece is held in customs! Both my customers and I have heart failure with some of the wait times! As long as 2 weeks for USPS Priority shipping. I can ship to Japan or Australia in as little as 3 or 4 days! What are you doing over there? 
Karen
Newcastle, OntarioKaren,
I ship the the UK all the time and my parcels usually arrive in three days - far less that to someone in Canada OR the U.S.. Funny yours take so long.
hugs,
Brenda
Brenda,
Do you think they're just more suspicious of we Americans 
That's why it takes longer to get through customs?
Karen
Newcastle, OntarioHi Karen,
That's too funny! I do feel the Canadian and UK customs charges are more similar. We get dinged for almost everything. Maybe they feel sorry for the Canadians. :crackup: :crackup:
hugs,
Brenda
Doodlebears
Well here she is, Mirrelle has finally arrive and she is wonderful, despite costing me an arm and a leg.
I thought I would share pictures of her with you all.
Hugs, Jane.
puca bearsShe really is gorgeous, Jane - Gunther and Eva's bears are always stunning - and their dogs..........
Apart from the arm and leg, I guess it's ended well?!
huggies
Maria
Teenytinyteddybearsoh Jane she is wonderful. I am not suprised you paid all the extra. Love her nose. Toooooo cute
Laurie Lou BearsShe is gorgeous Jane and well worth the extra it cost you.I do love the Dufeu bears and often admire them when they exhibit at Hugglets
Laurie :hug:
desertmountainbearWhat ever you paid, she was worth every penny, just a wonderful bear
Joanne
Past Time Bears :clap: :clap: :clap: :clap: :clap: :clap:
awwwwwwwww what a face! Good choice Jane 
She is beautiful Jane and I love her outfit.
You must be happy to have her come and live in your hug!
Hugs
Carolyn
Poor you, Jane. :hug: That really sounds expensive and I hate that delivery performance (NON performance) so infuriating when you KNOW they couldn't have rung. But the look on the bear's face is so loving and just says "You know I'm worth it"! :hug: :hug: :hug:
Taber, Albertashe is beautiful though! even her nose matches her outfit 
