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BearBottoms Jul 20, 2006

Hi all,

I thought I'd post the letter here that I received when I reported Erin's auction being stolen by another eBay member.  I felt it would be good knowledge to have next time you see someone's auction stolen.

Hello,

We have received both of your emails and thank you for writing to eBay.
I appreciate the chance to assist you with your report of the image/text
theft from the listing  numbers 190009683163 and 250009018103 by listing
numbers 300009205426 and 300009206353.

Unfortunately, we will only be able to take action if the owner of the
image or text writes to us. In some instances, certain members will
allow others to use their images. It is also possible that they acquired
the image from a mutual source. Therefore, we often cannot remove
listings based on the representations of third parties whose credentials
we cannot verify.

We do understand the potential for further issues in this type of
situation. That is why, if you feel strongly about this issue, we
recommend you contact the seller(s) to advise them of the information
and recommend they contact us directly. Once we hear from them, we will
take appropriate action.

Again, I want to thank you for your report and keeping eBay a safe and
fun place to trade.

Kind regards,

Kimberly W.