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Marie_ Kiprie Bears
Yokohama, Japan
Posts: 2,735

Hello Teddy Talkers,
I need help about EMS(express International mail service).  :pray:
I sent my bear to my customer in England and my customer said that she was bill in for 」21.52(pond?)
by the parcel force. (when she received my bear)
The small bear she adapted was $75.00+shipping($20.00 by EMS)
I did wrote an invoice (wich our local post office said don't need it)and I have bad feeling about
that, is it because I didn't put the invoice in "out side" of the box !?
but I did mentioned the price of bear on the "EMS Air Bill " (top of the box).....

My customer is so nice n said that my  bear was wroth to pay the extra money
but I need to find out if I did something wrong with EMS !?  :cry:

Thank you for listening.
Marie

clare14 Country Bears
England
Posts: 3,066

Hi Marie,

To me, that sounds more like a Customs charge.   I've had that before when purchasing supplies from overseas.   I know there was a discussion on this a little while back, if you put 'Customs' into a search it'll bring them up. 

The Tax Man's a right PAIN!!!  Grrrr!!!

Hope you get to the bottom of it Marie.   :hug:  :hug:

Marie_ Kiprie Bears
Yokohama, Japan
Posts: 2,735

Thank you Clare ! I will look up.  :hug:

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