I got an email from one of my international customers stating that she had not received her bear that I mailed 28 days ago. It was supposed to get there 6-14 days. I am trying not to freak out. USPS says it's not "officially" lost until it's over 30 days. Still. Hard not to think of the worst. It went to Canada. Rather, it was HEADED to Canada. The post office was closed already today but my husband is going there tomorrow.
Awhile back I had another bear MIA that was shipped domestically. Ended up that it was sitting in the customers post office instead of her mailbox.
Should I be freaking out?
I'm Canadian and it often takes two weeks just to get a letter here. I don't know what the problem is, but I can send a parcel to Britain and have it get there in three days but even within Canada over two weeks is the norm. Don't panic yet - check with your post office.
I sent a package to Canada three weeks ago and I was wondering why it was taking so long.
I had sent it Airmail Express which should have got there in three to five days. Instead it took three weeks.
The person notified me that they had received it yesterday.
I wonder how long it would have taken had I sent it the cheaper way?
Good luck with your bear arriving to the destination.
awww, bless you, i had a similar problem up until last week.
I had posted a bear by parcel force at the begining of june, after a month or so started to contact parcel force who told me to contact usps, who sent me back to parcel force, they were both utterly useless and i began to face the fact that he was lost.
i did find out it took 3 weeks just for him to leave the uk, but the good bit is... after 12 weeks he turned up, so dont give up hope, hes out there somewhere x
My customer emailed me today and reported that Daisy made it safely to Canada! I told her what y'all said about Canadian customs being SLOW and to go to her post office. Low and behold, the box had been sitting in her post office for 10 days!!! She went today and picked her up.
I am SO relieved. Thanks for all the support. I was quietly freaking out. But seriously, y'alls comments help me relax a bit. Thank you.
I'm so pleased, Jennifer, that your bear arrived safe and sound !
Judging by all the replies to your post you are not the only one to have experienced difficulties with courier services and customs.
I recently adopted three bears from the UK (to Belgium) and they were lost for 2 weeks (nobody knew where they were).
Both the artist and I were sick with worry. After constantly harassing them, the courier people finally found the parcel; so I know how you must have been feeling and how relieved you must be now .